Outsourcing Training

Course Overview:

Focuses on global outsourcing through the multiple lenses of information technology governance and operations and supply chain management. Examines outsourcing from a wide range of perspectives, including economic, cultural, and political. Addresses the main areas surrounding outsourcing and offshoring including organizational outsourcing, post outsourcing monitoring and control and evaluation.

The course will offer a broad perspective of various issues relating to the outsourcing of strategic IT and business services in a global context. In this regard the key goal of this module are (i) to assess the role that sourcing plays in shaping business and IT strategy in a global context, (ii) how to make sourcing decisions and engage in outsourcing initiatives, and (iii) how to manage outsourcing to achieve superior performance. The course will examine in depth both sides of the equation: client and supplier perspectives, and will discuss the role of intermediaries.

Students will be able to apply May theoretical concepts in practice and develop hands-on experience in outsourcing through engaging in real-life outsourcing project that will be their assignment for this course.